Privacy Policy

Effective Date: 1 May 2025

1. Introduction

Popoki Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you visit our website, www.popoki.co.uk, or engage with our services.

2. Information We Collect

What's included:

We may collect and process the following data:

Personal Identification Information:

Your name, email address, telephone number, and company information when you submit forms or contact us.

Technical Data:

Your IP address, browser type and version, time zone setting, operating system, and browsing patterns collected through cookies.

Marketing and Communication Preferences:

Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your data to:

Deliver and manage our services.

Respond to your enquiries and provide customer support.

Send you updates, newsletters, and marketing communications (only where you’ve opted in).

Analyse how our website is used, so we can improve your experience.

4. Legal Basis for Processing

Our processing of your personal data is based on:

Consent:

When you’ve given us explicit permission.

Contractual Obligation:

Where processing is necessary for a contract with you.

Legitimate Interests:

For our business purposes, provided your rights are not overridden.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

Service Providers:

Such as IT support, CRM platforms, and email services, under strict confidentiality terms.

Legal Obligations:

Where disclosure is required by law or to protect our rights.

6. International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office.

7. Data Retention

We retain your data only as long as necessary for the purposes set out above, or as required to comply with legal obligations.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Object to or restrict processing.

Withdraw consent at any time.

Lodge a complaint with the Information Commissioner's Office (ICO) via ico.org.uk.

9. Cookies

Our site uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. Some site functionality may be limited if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

11. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

13. Contact Us

For any questions or concerns regarding this policy or your personal data, please contact:

Popoki Ltd
20 Wenlock Road, London, England, N1 7GU
Email: info@popoki.co.uk
Phone: 07475 542000