Mediation

What is Mediation?

Facing a workplace conflict? Seeking a cost-effective alternative to litigation? Need a confidential space to resolve disputes?

Popoki offers professional workplace mediation services designed to resolve issues early, improve communication, and maintain professional relationships. Mediation is a structured, voluntary process where an impartial mediator facilitates discussions between parties to help them reach a mutually acceptable resolution.

Unlike formal grievance procedures or court proceedings, employment mediation empowers individuals to take control of the outcome, fostering collaboration and understanding.

How the Mediation Process Works:

Mediation is entirely confidential where discussions cannot be disclosed or used in future proceedings without consent. This creates a safe environment for honest dialogue, helping to prevent escalation and restore working relationships.

Choosing cost-effecrtive workplace mediation services can reduce workplace tension, save time and resources, and strengthen team morale.

Let’s explore how professional HR mediation can benefit your organisation.

Civil and Commercial Mediation

Got a dispute in a contract or partnership? Mediation offers a faster, more cost-effective resolution than going to court. It protects relationships and allows both sides to stay in control.

Our civil and commercial mediation services follow a clear process:

Mediation is confidential and ‘without prejudice’, nothing discussed can be used in future court proceedings.

 The mediator shares no information without your consent.

Why use mediation?

Most cases settle in a single day. The payoff? Resolution, clarity, and momentum—without drawn-out litigation.

Workplace and Employment Mediation

Facing team tension, disengagement, or a grievance? Our HR mediation services offer a positive and structured opportunity to reset.

We help individuals:

Our mediator is an impartial facilitator, skilled in communication, negotiation, and conflict resolution. We don’t judge or decide for you. We enable progress.

The HR Mediation Process

Why early mediation works:

Mediation is faster, cheaper, and more effective than formal grievance procedures. We also offer online workplace mediation services, allowing teams to resolve disputes remotely.

Our Services and Fees

Marie is accredited by The Society of Mediators and registered with the Civil Mediation Council (CMC) as an Associate Mediator.

We offer:

Workplace and Employment Mediation Fee
£
675
+ VAT per party
Accredited, experienced mediator
Pre-mediation client call
Q&A exchange with parties
Without prejudice agreement
Review of mediation bundle (extra fees apply for large files)
Full day of mediation (longer for 3+ participants)
Mediation outcome agreement
Four-week follow-up

Online HR mediations incur no additional costs. In-person sessions may include room hire, travel, or accommodation. Extra hours are £100 + VAT per party.

Note: All parties must agree to mediate for a session to proceed.

Contact us to book or enquire about your specific needs.

Complaints Process

If you are dissatisfied with any aspect of mediation delivered by Popoki Mediation, we want to hear from you.

Please get in touch so we can resolve the issue promptly.

Our full complaints procedure is available here.

Confidentiality

Mediation is strictly confidential. Discussions cannot be shared or used in any legal, administrative, or disciplinary process. Neither mediator nor participants can be called as witnesses or asked to give evidence.

Accreditation

Popoki Ltd Privacy Policy

We collect and process your business contact details and consulting-related information to provide our HR consulting, mediation, and coaching services. Employee data from client organisations is stored exclusively in Microsoft 365; other business data may be stored in secure UK/EU facilities. We retain data for no longer than 6 years after service completion or as legally required. We never sell your data and share it only with essential service providers (like Microsoft) or when legally required.

Your rights include accessing, correcting, or deleting your data. Contact admin@popoki.co.uk for privacy questions or to exercise these rights.

Data Protection Officer: Marie Hart
Popoki Ltd, 20 Wenlock Road, London, England, N1 7GU
Company No: 16155197

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